On time, hardworking, and finished up the mold testing project so quickly. Although I gave them enough time to prepare the report, I received it within just two hours. Great company!
Great service - timely, effective and thorough. Very considerate of the home, don't mind taking time to explain any of the nuances to you and, again, very thorough! Thanks to My Remediator LLC.
Jonathon was very professional and attentive to our needs. He was also empathetic to our situation. He took quite a bit of time explaining things to us. The reports is very detailed and professional looking too. Thanks 5 Microns
I've worked with these guys for years. They are definitely reliable and people I can trust in my own house and will get a real good product. I recommend them if you want someone trustable, reliable and gets a job done with great quality.
One of the best companies I have ever dealt with. Always on time and very understanding of various situations as I manage some properties and my clients can be difficult at times they are extremely professional.
Johnathan reached out immediately to come out and assess what was going on. Johnathan and his team were always very responsive and knowledgeable. They did a great job in cleaning our air ducts and resolving the issue we had. I would highly recommend.
Excellent customer service, attentive, courteous, detailed. Results back in no time
Very prompt and thorough service. Listened to my questions and had knowledgeable answers. Timely followup.
Showed up on time for the free inspection, actually started work on the date we set with them, believe it or not these are rare things today
Really honest company to work with, me and my husband were torn between using our insurance or not for the mold removal. If we had gone through insurance our deductible would of been higher than the $3500 cash price they gave us for removal, you won't regret hiring these guys!
Can't beat FREE, Johnathan came out to our home and with some cool equipment showed us exactly where water was coming in.
We didn't have insurance and my remediator gave us an amazing price for mold removal, they were finished within 3 days and did an amazing job
Johnathan educated us on how our insurance policy worked and insurance ended up paying us $42000 to replace our kitchen due to the leak
We have worked with My Remediator for months now. They are a great company to work with, very knowledgeable, helpful, professional and friendly.
Johnathan is a professional who's down to earth, he provides insight through all the steps in your process. His hard working team will get the job done beyond normal expectations. Beyond a pleasure working with him and would recommend only him with your mold remediation needs. Thank you my friend.
Love their work. I was under a deadline and they were able to schedule ASAP. They were thorough and explained everything in easy to understand terms. I had follow up questions and they were always available to help me out. Also, they were patient with my many inquiries. And yes, thanks a lot for sending the mold test reports so quickly.
After calling around and looking into a few other mold companies, I was lucky to have found this one. The owner is the one that answers the phone, which is very cool. He was able to come inspect the situation super fast (unlike the other companies I had called). He was extremely informative, professional, knowledgeable, and very genuine and friendly. Would totally recommend!!
After calling around and looking into a few other mold companies, I was lucky to have found this one. The owner, is the one that answers the phone, which is very cool. He was able to come inspect the situation super fast (unlike the other companies I had called). He was extremely informative, professional, knowledgeable, and very genuine and friendly. Would totally recommend!
This company is great, they provide detailed information and explanations. Their knowledge was extremely helpful about some Mold issues at my home They are trustworthy and highly respected. I want professionalism and a complete work from start to finish so I always call them for my work and also recommend to all.
I called to a young lady named Maria, I told her about some Mold issues at my home, within an hour Jon came over. I explained and showed him the problem and he immediately got to work. They even helped me to file a claim with the insurance of my homeowner. I am so glad we chose My Remediator. I Highly recommend these guys.
Very professional and no upselling which I liked. They diagnosed a hidden water leak in our dining room. The guy they sent was very friendly and efficient. I will use My Remediator, again if I ever need to get rid of mold or water damage.
Joe and the team were extremely professional, punctual, and polite. They did a very thorough assessment, were clear about every step, and the reasons. The report and remediation were both clear and comprehensive. I am confident that my mold and water issue will be resolved, mainly because they did such an excellent job in assessment.
I referred a friend that needed help with water damage and mold that they discovered in their kitchen. They made a call to My Remediator and Maria was able to answer all of their questions and get them on the right track for getting everything restored as good as new. I feel confident in recommending other friends to them in the future.
Very good service. Excellent explanation of the process. The walk through of the area and suggestions of which investigations should be made was highly helpful. They diagnosed everything quickly and perfectly. Efficient!
We had mold and water damage. They were amazing. Great customer service, very thorough and detailed with explaining to me everything l. I would highly recommend and definitely call if we ever need again. Thank you
The team My Remediator recommended came in assessed our mold situation, started work asap, had the master bathroom remediated and had an air-quality test completed within four days. They were very professional, answered the phone immediately and had a great team of people! The professionalism demonstrated is so refreshing, and I can't speak highly enough about this company.
Johnathan and his team are awesome. Please don't hesitate to use them. The management has a great reputation. Trustworthy and has great communication. Pricing is very reasonable. From the initial phone call to the work done at my house. They went through the process and kept me up to date with any new findings. I will definitely use him again for future work.
We had a second-story toilet overflow and flood the room beneath it on a Monday morning - great way to start the week! I gave My Remediator a call and John and crew were here almost immediately. We received a very reasonable estimate and cleanup began shortly thereafter. We were back in business in just a couple days. Excellent service and pricing. Would definitely use them again.
Extremely responsive, quick and friendly. Work was done quick and everyone was so professional and courteous. Johnathan was extremely responsive, he checked every area in my home and tested our area of concern. He had to come back a second time after we opened a wall, he responded immediately and got us our results as soon as possible. I would highly recommend their services.
This is the best company for mold remediation. Professional staff with great customer service. This is my first time and had a pleasant experience as John was very professional and experienced. I am very thankful for my experience, the team work with integrity and professionalism.
I don't normally write reviews but I was just completely BLOWN away by how fast the team came in to completely clean out our apartment. Such courteous and hard-working staff! I nearly had a heart attack when I saw the water damage, but NOW it looks like it never even happened! Thank you My Remediator.
My Remediator saved the day when we had water damage. The damage happened late in the afternoon and John was there within a couple of hours with equipment. Within a few days, the mold and water were gone and then they went straight to work on getting our home back to better than before the damage occurred. They were great about answering my questions and discussing our options. We used this opportunity to change from wood to carpet and replaced the shower that we never liked to begin with. John even had some ideas for minor wall changes that would make a big difference without costing much. I was very pleased with the work done. They were pleased as well and we had no problem receiving payment. I would definitely recommend them to anyone needing help. Thanks! You are the best!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GREAT SERVICE!!! Fast response, great customer service, and did an amazing job! could have never hired a better company to fix my water damage and mold removal. Definitely recommend
Services: Water damage-related mold removal, Mold inspection, Water damage-related cleanup & repair, Fire damage cleanup & repair
The my remediator crew was incredible. I find them extremely thorough, very communicative and focused on making sure the customer is completely satisfied. They communicated very well to make sure everyone was on the same page and, as a result, my house has never been cleaner! I can't recommend them highly enough. 10 out of 10.
Every aspect of their service from beginning to end has been excellent. The techs that gave quote and performed the cleaning were awesome! On time, professional, very detailed oriented, and I couldn't be happier.
Great Company!
Great service. Had a terrible water leak at my house and they came and repaired the pipes and cleaned up the place good. Very professional, fast, and efficient. Highly recommend these guys, have them on speed dial if anything happens.
These guys are amazing! They are upfront, courteous, and always on time! They removed the mold from our home with such professional expertise, that I can't sing their praises enough to do them justice! If you have need of this kind of service, call them!
Used my remediator to disinfect and protect our office. The tech arrived on time, was professional and worked cleanly, quickly and thoroughly. The process was exactly as described and left no residue. We would thoroughly recommend them. The overall process was outstanding from start to finish.
Replaced my floors and cabinets due to flood damage. Very responsive and easy to work with. Willing to accommodate to your schedule making sure the job is completed well.
Our kitchen drain backed up and briefly flooded our countertop and cabinets. I am extremely impressed with the rapid response from the team. They were on the scene in a matter of hours and began a rather unpleasant process of drying out and removing the water damage.
We had a flood in our basement. My remediator responded to our call within a few hours. The staff was great, worked hard, knew what they were doing and had great follow-up. We appreciate all the help we received from my remediator during our stressful time and were very satisfied with a job well done! Highly recommend.
Called my remediator for water damage in my home and they showed us signs of concern toward our water and taking care of us. We are very pleased with their service and would refer them in the futiure. Had an insurance issue but that was resolved. Great guys!
We had water damage in our sunroom and these guys came right out and fixed the problem with the quickness. Very professional guys they have working for them and we would highly recommend them to anyone
I recommend this company to anyone. They came only after an hour that my boiler fire took place with an army of people and machinery at the ready. They cleaned my house, cleaned up my flooded basement, and took care of all the filtering and air quality in my house. Very helpful and responsive.
Amazing customer service as well as service on my home! I was referred to my remediator after my basement flooded. I could not have been happier with the work done. Would and will recommend!
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Had water leakage from roof damage. My remediator was able to go out stop the leakage and dry out the walls. They performed this in a timely manner while keeping every neat and tidy.
Best Restoration Company! They use high quality products and definitely exceeded my expectations. So knowledgeable of all the problems related to home restoration. Highly recommend!!
We recently had water damage due to our kitchen and bathroom leaks. I'm glad these guys were able to respond quickly and did an incredible job with the restoration.
My remediator is very professional. We use them to disinfect our units once someone has moved out. All of the employees are very efficient and do a excellent job.
Just wanted to thank you and your company/employees for the exemplary service, advice and work. I appreciate your flexibility in scheduling. We will definitely be referring others to your company and will keep you in mind if anything else goes wrong in the future
My remediator has helped me twice clean up the mess left by a sewage line backup. They are friendly and courteous as they inspect the damage, explain what needs to be done, and then get everything clean. I highly recommend them!
My remediator team packed, moved, stored, and unloaded/unpacked goods during recent house repairs. The team went above and beyond to take care of our belongings and home throughout the moving process. I would highly recommend this team, they are top-notch! I would definitely use their services again in the future if needed.
Just wanted to thank you and your company/employees for the exemplary service, advice and work. I appreciate your flexibility in scheduling. We will definitely be referring others to your company and will keep you in mind if anything else goes wrong in the future